Privacy Policy
Effective Date: 1 April 2026
1. Information Collected
The KMFRC collects only information necessary to operate the Platform, which may include:
- Name
- Email address
- Phone number
- Postal Code
- CF One number
- Account activity data
- Messages sent within the Platform
2. Purpose of Collection
Information is collected to:
- Verify eligibility;
- Administer user accounts;
- Enable communication between users;
- Maintain security and prevent misuse.
3. Use and Disclosure
The KMFRC does not sell, trade, or commercially distribute personal information.
Information may be disclosed:
- Where required by law;
- To third-party service providers hosting or maintaining the Platform (subject to confidentiality obligations).
4. Storage and Safeguards
Data is hosted on Canadian servers.
The KMFRC implements reasonable administrative, technical, and physical safeguards to protect personal information.
5. Retention
Personal information is retained only as long as necessary for operational or legal purposes.
Users may request deletion of their account, subject to applicable legal obligations.
6. Access and Correction
Users may request access to or correction of their personal information by contacting the KMFRC.
Privacy inquiries may be directed to:
Kingston Military Family Resource Centre
[email protected]
7. Consent
By providing the personal information requested in connection with use of the Platform, users consent to the collection of their personal information by the KMFRC and any third-party service providers hosting or maintaining the Platform.